CounselDebates respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you may have when using our website, services, and memberships.
1. Information we collect
We may collect the following categories of information:
Information you provide directly
- your name
- email address
- account login details
- billing information
- information you submit through forms
- prompts, questions, and content you enter into the platform
- customer support messages
Account and transaction information
- membership level
- billing status
- renewal and cancellation records
- payment processor transaction references
Technical and usage information
- IP address
- browser type
- device type
- pages visited
- session activity
- approximate location based on IP
- referral source
- cookies and similar technologies
2. How we use information
We may use your information to:
- create and manage your account
- provide access to memberships and features
- process payments and renewals
- operate, improve, and secure the platform
- respond to support requests
- analyze performance and usage
- detect abuse, fraud, or unauthorized activity
- send service-related notices
- send marketing emails where permitted, subject to your unsubscribe choices
3. AI input and output
If you use CounselDebates to submit prompts, questions, documents, or other content:
- that content may be processed to generate responses
- outputs may be inaccurate, incomplete, or outdated
- you are responsible for reviewing outputs before relying on them
Do not submit highly sensitive personal information, protected health information, confidential client data, sealed material, or anything you are not authorized to share unless you have separately confirmed the platform is configured for that use.
4. Payment processing
Payments may be handled by third-party processors such as Stripe, Aurpay, or other payment partners. We do not store full payment card numbers unless explicitly stated. Payment information is processed according to the applicable processor’s privacy practices and terms.
5. Cookies and analytics
We may use cookies, pixels, and similar technologies to:
- keep you logged in
- remember preferences
- understand site usage
- improve performance
- support security and fraud prevention
You can usually manage cookies through your browser settings.
6. How we share information
We may share information:
- with service providers who help operate the platform
- with payment processors
- with hosting, security, analytics, and email providers
- if required by law, legal process, or valid government request
- to protect our rights, users, or services
- in connection with a sale, merger, or transfer of assets
We do not sell your personal information for cash.
7. Data retention
We keep information for as long as reasonably necessary to:
- provide the service
- maintain business and financial records
- resolve disputes
- enforce agreements
- comply with legal obligations
Retention periods may vary depending on the type of information and applicable law.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your choices and rights
Depending on where you live, you may have rights to:
- access personal information
- correct inaccurate information
- request deletion
- object to certain processing
- opt out of marketing communications
To make a privacy request, contact [privacy@counseldebates.com].
10. Children’s privacy
CounselDebates is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11. Third-party links and services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
12. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
13. Contact
If you have questions about this Privacy Policy, contact:
CounselDebates
Email: [privacy@counseldebates.com]